Above Dental Care Clinic

‼️NOT RECOMMENDED‼️ Customer service: 0/5 Procedure: 1/5 Value for money:0/5 I had an extremely frustrating experience. My sister and I specifically scheduled our appointment (cleaning) early with a two-hour allowance for unforeseen situations, as we still have to prepare for work. However, we ended up waiting for two hours beyond our scheduled time. While we understood that surgeries can cause delays, what happened next was unprofessional. The staff allowed a customer who arrived an hour after us to go ahead because their procedure was "quick and easy," without even consulting us or getting our approval. When I asked for clarification, I was told that the delay was due to the unforeseen surgery and she let the child go before us because the child’s tooth extraction would be faster. While I understand the situation, it felt insulting and disrespectful to prioritize someone else without considering our wait. Communication and customer respect need major improvement here. The teeth cleaning service was also disappointing. Compared to other clinics I’ve been to, this one felt rushed and incomplete. It seemed like they were just trying to get it over with, rather than providing thorough care. To make matters worse, I was charged an additional ₱750 for the procedure on top of what my health insurance usually covers, which is typically nothing for cleaning. It honestly felt like I was being scammed, especially since the service didn’t even meet the standard I expected.