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The Dental Clinic - Feliciano and Associates

Level 2, The Feliciano Columns, Santa Cruz, 4009, Laguna, Santa Cruz, 4009 Laguna, Philippines
4.1(9)
Mid-Range

About

In short: I am absolutely disgusted by the lack of professionalism I experienced here and I question the qualifications of the dentist who saw me. Do not go here unless you want to follow with a painful and expensive process to fix their mistakes. Further details: Initially, I only came for a cleaning. It's been 2.5 years since I visited this dental clinic and I experienced a sharp pain whenever I ate or drank even  room temperature water for 2 years. I did not experience pain before my visit but the dentist here showed me that I needed minor fillings so I went ahead with it. Throughout the filling process, she kept saying 'if you need anaesthetics, just tell me' which at the time, I did not know pain during a dental filling only occurs when the filling is deep. I underwent an unnecessarily painful procedure. The whole time, the admin lady was gossiping with her in the dental room- totally unprofessional! Moreover, the fillings misaligned my original bite (too much filling) which led to unintended teeth clenching in my sleep. I only went here because the clinic had a good reputation among locals and my regular dentist in the Philippines was unavailable. I saw my other regular dentist (abroad, where I normally reside) after 6 months and expressed my issues with continuous pain. He was incredibly confused because I had only seen him earlier that year, there was no way my minor fillings could have progressed quickly enough to necessitate the deep fillings (and excruciating pain) I underwent. He fixed my bite by reducing the volume of the filling (there was too much) and gave me a gum shield. This did not solve the issue so I resorted to a root canal later. He also recommended I never visit this establishment again and even report it. I should have realised how much of a red flag it was that they insisted I purchase their PPE or leave. Only for another patient to walk in minutes later wearing their PPE- effectively defeating the purpose. As a healthcare worker, it is laughable. I do not recall the name of the dentist now nor do I care to. She is not worth any more stress and I recommend the dentists collaborating here reassess their hiring process and qualifications of their associates. All I remember was that it was an older woman and she was not friendly, nor was the admin staff.

Location

Level 2, The Feliciano Columns, Santa Cruz, 4009, Laguna, Santa Cruz, 4009 Laguna, Philippines

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