LN Laboratory Clinic dr litava Co

The clinic is recommended because the staff is friendly and approachable, from doctors, X-ray technicians, ultrasound staff, to medtechs. Their diagnostic tests are also affordable and they have package options, which is very helpful. The only thing I noticed was that there was an inconsistency in customer service. Some staff were friendly and easy to talk to, but my experience at the front desk was a bit disappointing. He was often on his cellphone, and when I asked a question, he didn't answer right away because he was busy on the phone. I had to wait before he could entertain me. Hopefully this will improve in the future. Patients should always come first. What's the point of immediately putting down the cellphone when a patient asks a question? He's in a frontline position, so proper customer service is really important. On the bright side, their FB page is also very responsive and all inquiries are answered, which is a big plus.

The OB here is the worst, they always cancel and undertime, they just come in and cut off immediately. It's so hard to get a schedule when they do have a schedule, if you have to wait for hours before they arrive, you're better than a public hospital. Private clinic but the OB service is the worst, very unprofessional. Then the facility is so small with so many people crowding in, they can't accommodate them properly, they are still accepting.