Esca Shop Optical San Juan Branch

Special commendation to Jhensen for providing excellent customer service. He was very patient, attentive, and knowledgeable—took the time to explain everything clearly and made sure I was comfortable with my choices. You can really tell he cares about giving the best service and customer satisfaction. Overall, it was a pleasant and efficient experience. Highly recommended for quality service and great customer care. Will definitely come back! 👓✨

I recently visited the San Juan branch of Esca Shop Optical for a much-needed eye check-up and new glasses, and I was blown away by the top-notch service from start to finish. The staff greeted me warmly the moment I walked in, and the optometrist was incredibly professional—taking time to explain my prescription in simple terms and recommending frames that suited my face shape and lifestyle perfectly. What stood out most was their efficiency: my exam was thorough yet quick (under 30 minutes), and they adjusted my new glasses on the spot for a flawless fit. Prices were reasonable, and they even threw in a free cleaning kit! No upselling pressure, just genuine care for my eye health. If you’re in San Juan and need optical services, this is your go-to spot. Highly recommend—I’ll be back for sure! Good Job specifically to Jhensen! ❤️

We received excellent assistance at the optical shop. Jhensen was very accommodating, kind, and patient in explaining everything. He provided very detailed information, and we truly appreciated it. Even though their shop is only open until 6 PM, we never felt rushed or unwelcome. Thank you, Jhensen, for assisting us!