Veterans Memorial Medical Center Contact Number, Rates & Fees 2026
Quick Answer: VMMC's trunkline is (632) 927-6426 to 45 (Emergency direct line: 920-8251), at North Avenue, Diliman, Quezon City. VMMC is run by the Philippine Veterans Affairs Office (PVAO) under the Department of National Defense — not the DOH — so Zero Balance Billing does not apply here. Eligible veterans and dependents instead get free professional fees plus a PVAO subsidy of up to ₱1,500/day for 45 days a year. Paying patients are also treated: 2023-approved room rates run ₱600 (ward) to ₱5,000 (suite) per night, and the ER fee is ₱350.
About these figures: The room rates, ICU rates, and emergency-department fees below come from VMMC's own "Revision of Fees and Charges CY 2023," approved by the Secretary of National Defense in May 2024 and published at vmmc.gov.ph/wp-content/uploads/2024/06/feesandcharges2023.pdf. The veteran-benefit subsidy caps come from VMMC's own 2017 Veterans Hospitalization and Medical Care Program (VHMCP) implementing guidelines, still published on vmmc.gov.ph and citing Republic Act No. 6948 as amended by RA No. 7696. VMMC does not publish a flat OPD/consultation fee online — that gap is called out below rather than guessed at. Prices may change without notice; confirm before your visit. Last checked: September 2026.
Table of Contents
- Who runs VMMC — and why that decides everything
- VMMC contact number, ER line, email and address
- Who is eligible for free care at VMMC?
- Can civilians be treated at VMMC?
- Does Zero Balance Billing apply at VMMC?
- How much are VMMC's room rates in 2026?
- How much does the emergency room cost at VMMC?
- What does PVAO cover for a confined veteran or dependent?
- Does VMMC accept PhilHealth?
- How do I get admitted or seen at VMMC?
- Frequently Asked Questions
Who runs VMMC — and why that decides everything
Veterans Memorial Medical Center is not a DOH hospital — it is run by the Philippine Veterans Affairs Office (PVAO), a bureau under the Department of National Defense (DND). That single fact decides almost everything else in this guide, including whether Zero Balance Billing applies (it does not) and why VMMC has its own separate, decades-old subsidy program instead.
VMMC traces back to a 1955 hospital built with US Public Law 865 funding for Filipino veterans. Its current legal foundation is Republic Act No. 6948 (1990), as amended by Republic Act No. 7696 (1994) — "An Act Standardizing and Upgrading the Benefits for Military Veterans and Their Dependents." Under Section 16 of that law, VMMC is designated "the primary medical facility for the hospitalization and medical care of eligible veterans and dependents," upgraded to a total authorized capacity of 700 beds. The law is administered by PVAO and approved by the Secretary of National Defense — never the Department of Health.
This matters for anyone budgeting a hospital stay: DOH-retained hospitals like Quirino Memorial Medical Center or East Avenue Medical Center run on the DOH's Zero Balance Billing policy. VMMC runs on its own PVAO-funded veterans' benefit system instead — a different legal mechanism with a different (narrower) group of automatic beneficiaries.
VMMC contact number, ER line, email and address
| Contact point | Detail |
|---|---|
| Trunkline | (632) 927-6426 to 45 |
| Emergency direct line | 920-8251 |
| veteransmed@gmail.com | |
| facebook.com/vmmcofficialpage | |
| Address | Veterans Memorial Medical Center, North Avenue, Diliman, Quezon City |
Source: VMMC's own official "Contact Us" page (vmmc.gov.ph/contact-us/).
An honest gap: VMMC's contact page lists only the general trunkline, the emergency direct line, and an email address — it does not publish separate numbers for Admissions, the Out-Patient Department, or an appointment-booking line. If you need OPD scheduling or admissions, call the trunkline (632) 927-6426 to 45 and ask the operator to connect you to the department you need — do not trust any other number you find online that isn't on VMMC's own site. VMMC also runs a Family Medicine and Out-Patient Service department, whose stated mandate is to diagnose and manage patients who don't need confinement and to screen and work up patients applying for routine hospitalization — but no separate phone extension is published for it.
Who is eligible for free care at VMMC?
Eligibility is defined by Section 15 of RA 6948, and it's narrower than "any Filipino veteran." The law provides hospitalization, medical care and treatment at VMMC to:
- Veterans of the Philippine Revolution and the Philippine-American War, World War II, the Korean Campaign, and the Vietnam Campaign
- Military retirees
- Disabled veterans receiving disability pensions under RA 6948
- Their eligible dependents
The law defines "eligible dependents" precisely: the spouse, unmarried minor children (or children who are mentally or physically incompetent regardless of age), and dependent parents or foster parents — regardless of the veteran's civil status. Proof of eligibility is a VMMC Medical Card, PVAO Pensioner's ID, AFP Retiree's ID, or military discharge/retirement papers — the hospital does not take a self-declaration of "I'm a veteran" at face value.
Can civilians be treated at VMMC?
Yes. VMMC is a full-service general hospital with departments covering internal medicine, surgery, OB-GYN, pediatrics, orthopaedics, ophthalmology, ENT, psychiatry, dental, radiology, and more — a service range that goes well beyond the older, predominantly male veteran population VMMC was built for. That's also why VMMC maintains its own published, priced fee schedule for room rates, surgical/medical procedures, laboratory work, and emergency care (detailed below) — a schedule that would serve no purpose if only veterans, who receive free professional fees, were ever billed.
In practice: paying civilian patients are billed at VMMC's own published rates, use their PhilHealth coverage the same way they would at any other hospital, and do not receive the PVAO subsidy that eligible veterans and dependents get. Eligible veterans and dependents are billed at the same rates but have their professional fees waived and their confinement costs subsidized by PVAO (see below).
Does Zero Balance Billing apply at VMMC?
No. This is worth stating plainly because it's a mistake that's easy to make: Zero Balance Billing (ZBB) is a Department of Health / PhilHealth policy that applies only to DOH-retained government hospitals — ward patients there pay ₱0, regardless of income, with the government and PhilHealth covering the bill. VMMC is not DOH-retained; it is a PVAO facility under the Department of National Defense, governed by RA 6948, not by the DOH issuances that created ZBB. VMMC does not appear on the Department of Health's published list of ZBB-covered hospitals.
That doesn't mean veterans pay full price — it means VMMC runs a separate, older subsidy mechanism that predates ZBB by decades (see the next section). The two programs are not interchangeable, and a veteran or dependent at VMMC should ask about the Veterans Hospitalization and Medical Care Program, not Zero Balance Billing.
How much are VMMC's room rates in 2026?
These are VMMC's own published, SND-approved rates (per day), the same rates that apply to any billed patient before PhilHealth, HMO, or PVAO subsidy is deducted:
| Room / Ward type | Official Rate (as of May 2024) |
|---|---|
| Ward | ₱600 |
| Ward with aircon (4 beds) | ₱800 |
| Solarium with aircon (8 beds) | ₱800 |
| Cubicle ward (3 cubicles/room) | ₱1,000 |
| Nursery room | ₱500 |
| Adjoining CR, without aircon | ₱1,000 |
| Adjoining CR, with aircon | ₱1,200 |
| Solo CR, without aircon | ₱1,200 |
| Solo CR, with aircon | ₱1,500 |
| Isolation room | ₱1,500 |
| Suite | ₱5,000 |
| Ward 21 (aircon, various amenities) | ₱3,500 |
| ICU-level accommodation | Official Rate (as of May 2024) |
|---|---|
| MICU ward, no aircon | ₱800 |
| MICU ward, with aircon (4 beds) | ₱1,000 |
| MICU private room, adjoining CR, without aircon | ₱1,200 |
| MICU private room, adjoining CR, with aircon | ₱1,500 |
| MITU | ₱2,200 |
| MITU cubicle | ₱2,500 |
| SICU | ₱2,200 |
| PICU | ₱2,200 |
| Pedia ICU | ₱2,200 |
| NICU | ₱2,200 |
| SITU / Recovery room (per stay) | ₱2,200 |
These are the room-and-board component only — surgical, laboratory, medication, and professional fees are billed separately per VMMC's procedure-coded rate schedule. VMMC does not publish a single flat OPD or general consultation fee online; confirm that specific figure with the Family Medicine and Out-Patient Service department directly.
How much does the emergency room cost at VMMC?
VMMC's Department of Emergency Medicine publishes a flat ER Fee of ₱350, plus itemized charges for specific interventions:
| Emergency service | Official Rate (as of May 2024) |
|---|---|
| ER Fee | ₱350 |
| IM/IV injection | ₱150 |
| IV insertion/reinsertion | ₱200 |
| Nebulization | ₱200 |
| Suturing (emergency ward) | ₱1,000 |
| Emergency intubation (adult or pedia) | ₱2,000 |
| Complete CPR | ₱5,000 |
| Medical certificate | ₱200 |
| Ambulance conduction, transport only (per hour) | ₱1,100 |
| Ambulance conduction, with physician (per hour) | ₱1,500 |
As with room rates, these are billed charges before any PhilHealth, HMO, or PVAO offset is applied.
What does PVAO cover for a confined veteran or dependent?
For eligible veterans and dependents admitted at VMMC, two things happen that don't happen for a civilian patient:
- "No professional fee shall be charged for procedures performed in the Veterans Memorial Medical Center" — a direct line from VMMC's own VHMCP implementing guidelines. Doctors' professional fees for procedures done at VMMC are waived outright for eligible beneficiaries.
- PVAO subsidizes the rest of the confinement bill up to ₱1,500 per day, for a maximum of 45 days of confinement per patient per year, based on the hospital's Statement of Account.
Beyond routine confinement, PVAO also reimburses specific high-cost items and procedures up to fixed caps — these are reimbursement ceilings, not guaranteed full coverage, and each requires documentation filed within 180 days of discharge:
| Benefit | PVAO reimbursement cap |
|---|---|
| Cataract surgery | Up to ₱14,000 per eye |
| Orthopedic implant | Up to ₱30,000 per implant |
| Dentures (upper + lower) | Up to ₱5,000 total |
| Hearing aid | Up to ₱30,000 per device |
| Cardiac bypass | ₱200,000 |
| Coronary angiogram | Up to ₱30,000 |
| Angioplasty (single stent) | Up to ₱100,000 |
| Pacemaker (permanent) | ₱180,000 |
| Chemotherapy | ₱10,000 per cycle, up to 6 cycles |
| Kidney transplant | Up to ₱200,000, net of PhilHealth and senior discount |
| Rehabilitation services | ₱350 per session, up to 3 sessions/week |
| Critical-case medicines per confinement | Up to ₱20,000 |
| Non-critical medicines per confinement | Up to ₱10,000 |
Required documents typically include a reimbursement form or request letter, the hospital's Statement of Account, a medical certificate/discharge summary, and proof of veteran status (VMMC Medical Card, PVAO Pensioner's ID, AFP Retiree's ID, or equivalent). Claims must be filed within 180 days of discharge.
Does VMMC accept PhilHealth?
Yes, VMMC is a PhilHealth-accredited provider — including specialty services such as its Department of Psychiatry, which is separately PhilHealth-accredited for Level 4 specialized mental health care. As at any PhilHealth-accredited hospital, active PhilHealth membership and current contributions let PhilHealth's case rates offset your bill, whether you're a paying civilian patient or an eligible veteran using the PVAO subsidy on top. VMMC does not publish specific case-rate figures on its own site — those come from PhilHealth directly. For the general mechanics of inpatient PhilHealth coverage, see our PhilHealth hospitalization benefits guide.
How do I get admitted or seen at VMMC?
- Outpatient / non-emergency: Go through the Family Medicine and Out-Patient Service department, which handles diagnosis and management of patients who don't need confinement and also screens and works up patients applying for routine hospitalization.
- Emergency cases: Admitted directly through the emergency ward; the Family Medicine and Out-Patient Service department also handles admission of emergent cases.
- Veterans and dependents: Bring proof of veteran status (VMMC Medical Card, PVAO Pensioner's ID, AFP Retiree's ID, or discharge/retirement papers) plus, for dependents, supporting documents such as a marriage certificate or birth certificate.
- Everyone: Call the trunkline (632) 927-6426 to 45 first to confirm current schedules, requirements, and which department to head to — VMMC's website does not publish OPD clinic days/hours online.
Frequently Asked Questions
What is the contact number for Veterans Memorial Medical Center?
VMMC's trunkline is (632) 927-6426 to 45. For emergencies, there is a direct line at 920-8251. VMMC can also be reached by email at veteransmed@gmail.com. These are the only contact numbers published on VMMC's official website — there is no separate published number for OPD or admissions, so call the trunkline and ask to be connected.
Where is Veterans Memorial Medical Center located?
VMMC is located on North Avenue, Diliman, Quezon City, within a large veterans compound that also includes the Veterans Golf Course, near the North Avenue station of the Metro Manila Subway.
Is Veterans Memorial Medical Center free for veterans?
Not entirely free, but heavily subsidized for eligible veterans and dependents. VMMC charges no professional fee for procedures performed at the hospital for eligible beneficiaries, and PVAO subsidizes confinement costs up to ₱1,500 per day for up to 45 days per patient per year, plus fixed reimbursement caps for specific procedures, implants, and medicines. Room-and-board and other charges still follow VMMC's published fee schedule before that subsidy is applied.
Does Zero Balance Billing apply at Veterans Memorial Medical Center?
No. Zero Balance Billing is a DOH/PhilHealth policy limited to DOH-retained hospitals, and VMMC is governed instead by the Philippine Veterans Affairs Office under the Department of National Defense. VMMC does not appear on the DOH's list of ZBB-covered hospitals. VMMC has its own, separate PVAO-funded subsidy program for eligible veterans and dependents.
Can a non-veteran be treated at VMMC?
Yes. VMMC treats civilian patients as a full-service general hospital, billed at its own published room rates and procedure fees, with PhilHealth coverage applying the same way it would at any other PhilHealth-accredited hospital. Civilians do not receive the PVAO veteran subsidy.
How much is a room at VMMC?
VMMC's official 2024-approved rates range from ₱600/night for an open ward to ₱5,000/night for a suite, with private rooms, ICU-level accommodation, and specialty wards priced in between. These are billed room-and-board rates before any PhilHealth, HMO, or PVAO offset.
How much is the ER fee at VMMC?
VMMC's published ER Fee is ₱350, with specific procedures (suturing, intubation, CPR, ambulance transport) billed separately according to VMMC's own emergency-medicine fee schedule.
Does VMMC accept PhilHealth?
Yes, VMMC is a PhilHealth-accredited hospital, including PhilHealth-accredited specialty services such as its psychiatry department. PhilHealth's case rates offset billed charges the same way they would at any other accredited hospital.
Conclusion
The honest answer to "how do I reach and afford Veterans Memorial Medical Center" starts with governance: VMMC is a PVAO facility under the Department of National Defense, not a DOH hospital, so Zero Balance Billing does not apply — VMMC runs its own, older subsidy program instead. Call (632) 927-6426 to 45 (ER: 920-8251) to reach the hospital directly. Eligible veterans and dependents get free professional fees and a PVAO subsidy worth up to ₱1,500/day for 45 days a year; paying patients, including civilians, are billed at VMMC's own published rates — ₱600 to ₱5,000 a night for a room, ₱350 for the ER fee — with PhilHealth applying the same way it would anywhere else.
For more on how PhilHealth works across hospitals, read our PhilHealth hospitalization benefits guide. To compare VMMC against other government hospitals in the same city, see Quirino Memorial Medical Center rates and fees and our roundup of the best hospitals in Metro Manila. To find more clinics and hospitals near you, search ClinicFinderPH.
Room rates, ICU rates, and ER fees reflect VMMC's SND-approved "Fees and Charges CY 2023," published May 2024. Veteran-benefit figures reflect VMMC's 2017 VHMCP implementing guidelines under RA 6948/RA 7696, still published on vmmc.gov.ph as of this writing. Rates and programs can change — always confirm current details with VMMC directly.